Quality delivered to your doorstep

Effective Date: February 15, 2026

Welcome to Afaq Shop. We are committed to protecting your privacy in accordance with Egyptian Law No. 151/2020 (Personal Data Protection Law) and Law No. 181/2018 (Consumer Protection Law).

1. Data Controller

Afaq Shop is the “Controller” of your personal data.

  • Company Name: Afaq trade for import and export LLC
  • Headquarters: 2, EL Zohour st old hadayek el ahram
  • Contact Email: info@afaqtrade.com

2. Information We Collect

We only collect data necessary for providing our services:

  • Personal Identity: Name, address, phone number, and email.
  • Financial Data: Payment details (processed via secure, licensed Egyptian payment gateways).
  • Technical Data: IP address, browser type, and cookies.
  • Sensitive Data: Under Egyptian law, children’s data is considered sensitive. We do not knowingly collect data from individuals under the age of 18 (or 15 for specific digital services) without guardian consent.

3. Legal Basis for Processing

We process your data based on:

  1. Your Explicit Consent: Given when you register or check out.
  2. Contractual Necessity: To deliver the products you purchased.
  3. Legal Obligation: To comply with Egyptian tax and commercial regulations.

4. Sharing & Cross-Border Transfers

  • Service Providers: We share data with shipping companies (e.g., Aramex, Bosta) and payment processors.
  • Data Residency: Your data is primarily stored on secure servers. If data is transferred outside of Egypt, we ensure it is to a jurisdiction with “adequate protection” as defined by the Egyptian Data Protection Center (PDPC) or via explicit permission.

5. Your Rights under Egyptian Law

As an Egyptian consumer, you have the right to:

  • Access & Review: Request a copy of the data we hold about you.
  • Correction: Amend any inaccurate or incomplete info.
  • Erasure (Right to be Forgotten): Request deletion of your data once the purpose of collection (e.g., order delivery) is complete.
  • Withdraw Consent: You can opt-out of marketing at any time.
  • Lodging a Complaint: You have the right to contact the Personal Data Protection Center (PDPC) if you feel your rights have been violated.

6. Direct Marketing

In compliance with Article 17 of Law 151/2020, we will only send marketing messages (SMS/Email) if you have opted in. Every message will include:

  1. The identity of Afaq Shop as the sender.
  2. A clear “Unsubscribe” or “Opt-out” link.

7. Data Retention

We keep your order data for 5 years to comply with Egyptian accounting and tax laws, after which it is deleted or anonymized.